The incident management dashboard empowers your transport operations team to collaborate, investigate, and resolve incidents in a quicker & more efficient way thereby enhancing executive control.
1. AI-based Risk Scoring - Identify, prioritize & assign scores to transport activities in an easy-to-understand format. Determine the best course of action from real-time actionable insights. Areas of risks include Employee, Financial & Reputation Risks.
2. Fast track Risk Mitigation - Enhance response time with the timely escalation of incidents and by automating SOP & SLAs that allows transport managers to respond faster to emerging situations while assisting the senior management with better decision-making.
3. Track to Resolution - Ensure incident resolution by implementing a structured process flow, right from reporting and tracking the incident to resolving it. Accessible to the team at large, a predefined resolution template goes a long way in managing incidents by recording each step that leads to resolution.
4. Mine data from past Incidents - Get actionable insights based on historical data to prevent future risks of similar kind. Enabling process mining will help the stakeholders with a data-driven and commonly shared vision to improve KPIs including SLAs and time to resolution.
Take the Lead with Routematic’s Advanced Incident Management Platform. Contact us for a free demo here.
